Covid-19 update, we've been keeping our teams safe. 

 

Shipping

We are here to assist you in a best way possible. 
To return your product, you should email us at connect@artdeplaza.com and the return address will be advised to you. Artdeplaza Pte.Ltd is the parent company that manages aestheletic.com

Currently due to Safety measures taken to protect the team in the midst of Covid-19, we are working very close with our shipping partners such as DHL, FEDEX, LATVIJAS PASTS, DPD, USPS.COM to have your loved products sent to you as soon as possible. 

Our fulfillment times will be longer than usual, and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers.

 United States                                         Rest of the World
(10-25 days)                                           (15-30 days)

The shipping timings mentioned above are due to the current situations and we are doing everything possible to bring them back to our usual timing which was 7-14 days WORLDWIDE. Please check this space regularly to stay up to date to our shipping timings. 

We are just one message away, if you need to speak to someone just drop us a note and we will address all your shipping concerns at a heart beat.

"When it rains, it pours? but soon, the sun shines again. Stay positive. Better days are on their way."

We thank you for your continuous support and kind patience during this time. We will be definitely come out of this better and stronger.

 

Customer support

Our support team is doing their best to answer each customer query thoughtfully, although it's taking longer than usual. Our phone service is temporarily disabled, and we're usually available on Aestheletic FB chat Monday–Friday during Singapore business hours. We are working around the clock to answer emails; our average reply time is approx 1 day. We can also be reached via our email address connect@artdeplaza.com

Thank you for reading, and thank you for your patience. We're doing everything we can to continue supporting our customers and adapting to the challenges ahead. Keep checking in on our Covid-19 updates. 

Please Stay safe, Stay awesome!

aestheletic team